Beschreibung
Even more successful in sales with psychological questioning techniques
- Do you want to quickly build a deep relationship with customers?
- Do you want to reduce any resistance in sales?
- Do you want not only to advise, but above all to close sales?
Then you need to master one thing above all: Ask questions!
„This book really opened my eyes in terms of questions.“
Get this book right now and benefit the very next time you have a customer contact.
There is hardly a tool that is as important in sales as questions. Every salesperson must master psychological questioning techniques. With the right questions in the right places, you make a huge step forward in sales.
In the first part of the book you will find a variety of question types from psychology as well as an explanation of how to use them optimally in sales. In the second part, these question types are used in all sales situations with over 400 examples.
With the contents of this book you will:
- Learn significantly more about your customer’s needs
- Quickly de-escalate emotional sales situations
- Playfully refute objections without the need to argue
- Build sustainable relationships with customers in the shortest possible time
- Significantly increase your closing rate
You can achieve all this and much more with the right questioning techniques. You will be amazed.
This book is perfect for you if you…
- are an entrepreneur or self-employed
- work in field sales, key account management or inside sales
- work in service dealing with customers and their complaints
- sell products and services to customers in retail
- have regular conversations with customers – in person or on the phone
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